Shipping & Customs
🚚 Shipping & Customs Policy
🌍 We Ship Worldwide
We are based in Japan and ship to over 30 countries, including the United States, Canada, Australia, the UK, Germany, and more. If your country is not listed at checkout, please contact us.
⚖ Customs Duties & Taxes (As of April 2025)
For US buyers: Orders with a declared value under USD 800 are exempt from customs duties.
For orders above this threshold, any applicable duties or taxes are the buyer's responsibility.
For other countries, please check your local customs regulations.
📦 Packaging & Handling
All items are carefully packed with protective materials to ensure they arrive in excellent condition.
Tracking numbers will be provided as soon as your order ships.
⏱ Processing Time
We typically ship within 1–3 business days after receiving your order.
Orders placed on weekends or holidays will be processed on the next business day.
✈ Estimated Delivery Time
Destination | Shipping Method | Estimated Delivery Time |
---|---|---|
USA / Canada | Japan Post / DHL | 7–14 business days |
Europe | Japan Post / DHL | 7–18 business days |
Asia | Japan Post / Yamato | 5–10 business days |
Australia / NZ | Japan Post / DHL | 7–14 business days |
*Note: Delivery times may vary due to customs or postal delays.
📮 Shipping Fees
Shipping costs are calculated at checkout based on the destination and weight.
Free shipping is available for orders over a certain amount (if applicable).
🔁 Lost or Damaged Packages
If your item arrives damaged or is lost in transit, please contact us within 7 days.
We will work with the shipping provider to resolve the issue promptly.
❓ Questions?
If you have any questions regarding shipping, feel free to reach out via our Contact Page or email us at support@[yourshop].com.
✨ Shop with Confidence
All orders are shipped with care, tracked for safety, and handled by collectors who understand the value of every card.